The goal of MCM301, Communication Skills, is to improve students' ability to communicate and receive information in a variety of professional and personal circumstances. The basic ideas and methods of communication are covered in this course, with a focus on the development of the verbal and nonverbal abilities required for productive relationships.
MCM301 primarily examines the process of communication, which is the transfer of messages from a sender to a recipient via a selected medium. Students investigate the sender, message, channel, recipient, feedback, and context, among other elements of this process. Comprehending these constituents is vital in recognising and surmounting plausible obstacles to efficacious communication.
MCM301 places a lot of emphasis on improving verbal communication abilities. Pupils discover the value of coherence, clarity, and conciseness in both written and spoken communication. They work on crafting communications that are appropriate for the situation, audience, and goal. This entails picking up effective presentation and report writing techniques as well as conversational skills.
A big part of the course is also nonverbal communication. Students investigate how posture, gestures, eye contact, facial emotions, and body language affect communication. They improve their overall communication effectiveness by learning to decipher nonverbal cues and use them to supplement verbal information.
Effective listening is yet another essential part of MCM301. Being an active, sympathetic listener is just as important to effective communication as expressing oneself. Students engage in active listening exercises to make sure they fully comprehend the information being presented to them. These exercises include summarizing, paraphrasing, and giving feedback.
Additionally, communication in particular contexts such as interpersonal, group, and organizational settings is covered in the course. Pupils gain knowledge of the roles, conventions, decision-making procedures, and conflict resolution aspects of small group communication. Within organizational communication, the importance of internal and external communication channels is examined, as well as the flow of information within an organization.
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